Privacy Policy

Last Updated: 15 January, 2024

Introduction

We ask that you read this Privacy Policy carefully, as it is our commitment to never sell your data or misuse it for purposes such as loan applications. Here, we explain how, why, and by whom your personal data—including emails, messages, and account details—may be collected, stored, and used. Clonevo ensures that your information remains secure and is only used to enhance your experience.

This Privacy Policy explains how Clonevo collects, stores, uses, and shares your personal data when you use our website, Chrome Extension, and associated services. This document also outlines your rights regarding your personal data and how to contact us or relevant authorities if you have concerns.

This Privacy Policy should be read alongside our Terms and Conditions and Cookies Policy. Any undefined terms in this document will have the meaning assigned to them in our Terms.


How This Privacy Policy Applies

Clonevo complies with data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 in the United Kingdom, the Privacy and Electronic Communications Regulations (PECR) in the United Kingdom, and the California Consumer Privacy Act (CCPA) in California, USA.

Clonevo acts as the "controller" of your personal data under these regulations, meaning we determine how and why your data is processed.

To provide services, we may use third-party payment processors, including PayPro Global and others. By using Clonevo, you agree to the terms of our third-party payment providers where applicable.

If you do not agree with this Privacy Policy, do not use Clonevo.


Data Collection and Sources

We collect personal data directly from you when you register an account, update your profile, or communicate with us. Additionally, we automatically collect browsing data through cookies and analytics tools when you use Clonevo. We may also obtain information from third-party sources, including payment processors, analytics tools, and customer support services.

While you have the right to choose what data you share, some information is necessary for Clonevo’s functionality. Additionally, we may collect anonymized or aggregated data that does not identify individuals, which is not subject to this Privacy Policy.


Legal Basis for Processing Your Data

We process your data based on several legal grounds. Your consent is obtained for certain data uses, such as marketing communications. Data processing is necessary to fulfill our contractual obligations and provide Clonevo’s services. In some cases, we process data based on legitimate interests, such as improving platform functionality and security. We also comply with legal obligations requiring specific data processing.


Purpose of Data Collection

Clonevo collects, stores, and processes personal data for multiple reasons. These include providing and operating Clonevo services, enabling communication with users about updates and offers, personalizing user experiences, preventing fraudulent or illegal activity, ensuring compliance with legal and regulatory obligations, processing transactions, and offering customer support.


Categories of Personal Data We Collect

Clonevo collects different types of data depending on user interactions. Users provide account information such as username, email, password, and profile picture. Payment details, including transaction history, are processed by third-party providers, and Clonevo does not store full payment details like credit card numbers. Communication records, including emails and messages exchanged with support teams, may also be stored.

Clonevo automatically collects data related to platform access, including IP addresses, device type, and operating system. Usage data, such as login details, visited pages, and interactions, may also be tracked. Cookies and analytics tools collect information about website performance and browsing behavior.

We receive third-party data from services such as Google Analytics, which tracks user activity, Crisp Chat for customer support, and payment processors for secure transactions.


How We Share Your Data

Clonevo may share personal data with employees and contractors for support and platform maintenance. Third-party payment providers process transactions securely. Legal authorities may receive data when required for law enforcement compliance. In cases of business transitions, such as mergers or acquisitions, data may be shared with new business entities.

Clonevo does not sell personal data to third parties.


Data Retention

We retain personal data for as long as necessary to provide services, comply with legal requirements, and prevent fraud. Users may request data deletion by contacting us.


International Data Transfers

Your data may be stored or transferred outside the European Economic Area (EEA). When this occurs, Clonevo ensures that security measures such as Standard Contractual Clauses (SCCs) approved by the European Commission and secure encryption are implemented to protect your personal information.


Your Rights

Users have rights under GDPR, UK GDPR, and CCPA. These include the right to access, correct, delete, and restrict processing of personal data. Users may also object to marketing communications and request data portability. To exercise these rights, users may contact Clonevo.


Security Measures

Clonevo implements security protocols to protect personal data, including encryption, restricted access controls, and regular compliance audits. Users are encouraged to follow cybersecurity best practices to protect their accounts.


Children’s Information

Clonevo is not intended for users under 18. If Clonevo identifies a minor using the platform, their data will be deleted immediately.


Changes to This Privacy Policy

Clonevo may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications at least 14 days before they take effect.


How to Contact Us

For any privacy-related inquiries, please contact Clonevo at:

📩 support@clonevo.com

🌐 clonevo.com/support

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