Payment & Refund Policy

All terms not defined in this Payment and Refund Policy shall have the same meaning as in our Terms and Conditions.

Free Plan and Free Trial

Clonevo offers a Free Plan with limited access to its features, allowing users to explore the platform without any upfront payment. Additionally, Clonevo may provide a 7-day free trial of its premium features, granting full access to all functionalities. No credit card is required to activate either the free plan or the trial period.

Payment Processing

Clonevo processes payments through third-party providers such as Stripe and other electronic payment services. By making a payment, you authorize Clonevo and its payment processor to charge the total transaction amount, including applicable fees, to your selected payment method.

Accepted payment methods include Mastercard, VISA, Google Pay, Apple Pay, PayPal, and Alipay. Additional fees, such as currency conversion or transaction processing fees, may be applied by payment providers.

Your credit or debit card will be charged only when you confirm your purchase by clicking “Make a Payment,” “Buy,” “Pay,” or “Confirm”. All transactions require authorization from the respective card issuer.

Subscription Plans

Clonevo offers various subscription plans, typically based on the user's creator income. Additional terms and conditions may apply, and details will be disclosed at the time of purchase. For more information on subscription plans, please visit Pricing.

Automatic Renewal

If you choose the auto-renewal option, your subscription will automatically renew 72 hours before the end of the current subscription period, unless canceled beforehand. If not canceled, the subscription will renew at the then-current rate, and the payment method on file will be charged accordingly.

To prevent automatic renewal, you must cancel your subscription before the renewal date.

Refund Policy

Refunds are not available, except where required by applicable law. Subscription access is granted immediately upon purchase, and the transaction is considered complete once access is provided. As a result, users waive their right to cancel or withdraw from the agreement after purchase.

If you believe you are eligible for a refund, contact us at [Support Email]. Refund requests will be reviewed, but approval is not guaranteed. If approved, refunds will be processed within 7 business days to the original payment method.

Payment Disputes

If you have concerns about a payment made to Clonevo, you agree to contact Clonevo Support first to attempt a resolution. If the issue remains unresolved, you may contact your payment provider or card issuer to initiate a chargeback.

Changes to This Policy

Clonevo reserves the right to modify this Payment and Refund Policy at any time, without prior notice. Any changes will take effect immediately upon being posted on the website. Your continued use of Clonevo after updates to this policy signifies your acceptance of the changes. Users are encouraged to review this policy periodically for any updates.

For further inquiries, please contact us at support@clonevo.com.